New Hire Onboarding Assessment
Improve your onboarding experience
We assess your current onboarding process and recommend the best methods to onboard and train non-English speaking employees. Our approach ensures employees grasp essential training and safety instructions, and are prepared to contribute productively from day one.
New Hire Onboarding Assessment
If your organization currently hires individuals who don’t speak English, or if you are considering hiring from this demographic for the first time, this assessment will evaluate your current onboarding and training process, make recommendations for how to accommodate non-English speaking employees, and provide you with a final plan outlining areas to implement change.
Some organizations rely on translation services for onboarding, but we have found this to be a limiting short-term fix. Implementing onboarding processes that take into consideration differing language and cultural understandings will help increase your organizations’ employee engagement and retention rates.
In addition, teaching new hires key English words during the onboarding process will set your entire organization up for long term success.
How Can This Help My Organization?
Organizations that either plan to or currently employ a multilingual workforce, and wish to create an effective safety training and onboarding experience will benefit from this service. You’ll receive a full analysis of the strengths and weaknesses of your onboarding process and how to improve the process for non-English speakers.
What to Expect
- Initial call & introduction
- Proposal
- We’ll review all of your current onboarding
- We’ll perform a one-day in-person observation of current processes
- We’ll survey current staff to better understand their experiences and needs, and if available, we’ll observe the common jobs or roles to be onboarded
- If possible, perform an English proficiency assessment for existing staff
- A final analysis is developed including recommendations which we’ll review together
What’s included with the final Onboarding Analysis?
After a thorough review of all relevant materials, we will provide your organization with recommendations of your onboarding and training process from the perspective of a new-hire who doesn't speak English. You will be equipped with a detailed action plan to create a sustainable new hire program.
The assessment will focus on the needs of new hires that are non-English speakers, but may also include suggestions for improving the overall process for all employees. If extra support is needed to implement the recommended changes, we can discuss a separate consulting agreement.
It was a pleasure to work with Multilingual Workforce. Their capabilities extend way beyond our corporate needs. They have a professional way of identifying pain points and offering suggestions for improvements. They are forward looking and progressive. We will definitely partner with them in the future.
Corrine Hansen
Former Sr Vice President of Finance and Administration, Yuasa Battery
Common Questions
What You Need to Know About the New Hire Onboarding Assessment
Why won’t translating all of my onboarding materials work?
While translating onboarding materials can be effective for some policies and documents, it should not be used for the entire onboarding process. It’s important for new employees to begin building their English language skills from their first day of work. To ensure effective communication company-wide, all team members need to be able to communicate in English or be working towards it. English language training can start on day one for new hires. With effective training, this will boost their confidence and empower both leadership and employees to communicate more effectively from the start.
How much time will the New Hire Onboarding Assessment take?
We’ll work with you to pre-schedule all materials to review, as well as the in-person visits and observation periods. You can expect the entire process from the start through the finished product of producing the final Onboarding Analysis to be around 60-90 days.
What are some of the common recommendations you make?
While every organization is at a different maturity stage of onboarding non-English speaking employees, we often recommend incorporating English language training during the hiring, onboarding and training process. We also commonly encounter processes that create cultural misunderstandings or misconceptions. Our assessment helps remove points of friction or concern for new hires for a more successful onboarding and improved retention with your organization.
Is this assessment best for organizations that are new to hiring non-English speakers?
This assessment can benefit new and mature hiring processes. If you have a concern that your new hires aren’t fully grasping safety information, or if your supervisors are frustrated with the challenge of communicating with new hires that don’t speak English, then this program is for you. This program can pinpoint areas of friction to reduce turnover, ensure training and safety instructions are fully understood, build an inclusive environment, and improve the overall employee experience.
Who This is For
Leaders designing onboarding for non-English-speaking employees
How It's Delivered
Includes both in-person visit and virtual meetings
Time Commitment
60-90 days
Improve my Onboarding
Whether you are new to hiring employees who don’t speak English or you’re looking to improve your existing process, Multilingual Workforce can help your organization overcome the language barriers in your workforce with a focus on results-oriented solutions. Reach out to us today for your initial consultation, and together we can develop a plan to stabilize your workforce.
